Discover Buljan & Partners and step out of your comfort zone

We've been making companies a better place for customers and employees for over 15 years.

Yes, we are

An international consultancy specializing in our client´s world. We´re passionate about customer experience, customer engagement and customer-centric management.

We may be small, but we do great things. We are radically agile. We are engineers, psychologists, economists, philologists, chemists, lawyers, political scientists, sociologists, among others.

We are travel companions for our clients and partners…

No, we are not

A technology company, a UX agency, a public relations or traditional marketing organization. We are dedicated to everything related to people, providing a vision to care for the internal and external client in any area of the company.

A start-up that jumps onboard the Customer Experience bandwagon. We are small and radically agile. Our adaptability is supported by more than 15 years of experience.

A traditional consulting company with rigid methodologies that are offered interchangeably between clients. We are specialized artisans in our approach. We provide unique solutions for you.

Our methodology

“Start by doing what is necessary, then what is possible
and suddenly you will find yourself doing the impossible.”

Is the customer your company’s reason of being? Surely the answer is a very clear ‘Yes’. But when we talk with clients, the perception of that fact can differ a lot. In the START phase we develop an element that is common sense and help you root it deeply in the conscience of your organization.

All companies make promises to customers through their marketing, which creates expectations. Today’s customers are increasingly well-informed and are more demanding. In the CREATE phase we aim to create truly memorable experiences for customers…

More than 80% of the decisions we make are based on emotions. In the ENGAGE phase we help you make the necessary changes to build emotional bonds with your customers.

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