Analyze the level of customer orientation in your employees
What
Our “CXTalent!” Talent diagnosis tools and customer-centric leadership “Customer Centric Leadership assessment” will help you identify the customer-centered competency levels of each employee to create personalized development plans and foster talent focused on client as a basis to transform the organization and orient it towards the client.
Benefits
Personalized development and improvement of individual talent. Identify the ambassadors of the customer experience. Highly trained employees to provide differential experiences to your customers. Motivated and customer-centered leaders. Coherence and performance of the Leadership team.