Home / Services / Customer Experience / CX maturity diagnosis

Analyze the level of customer experience in your organization


Don’t start a new trip without knowing your starting point! Through a simple questionnaire that covers 6 key areas of Customer Experience and with the help of a technology support platform, we obtain the level of maturity of the company in terms of customer orientation. We see where to start and who should be involved in the different action plans.


Detailed report of the company’s results with tailored recommendations on where to act first. A personalized roadmap, with Customer Experience objectives, a defined strategy and a development plan to achieve the transformation.

Complementary services in the following program:

close slider

I wish to receive the Buljan & Partners Consulting Newsletter
I acceptI agree to receive commercial communications from Buljan & Partners Consulting

*Required fields