By Buljan & Partners Consulting
The importance of the customer experience in achieving your goals
Do you really believe that the experience of your customer is of no importance? Do you fulfill the expectations you promissed? Do you really believe what you are saying? It is time to exceed your customers’s expectations. At Buljan & Partners Consulting we help you to be what you wanted to be, we make companies a better place for customers and employees.
Buljan & Partners Consulting Spain is an international consultancy firm with offices in Madrid, Munich and Lisbon specialized in Customer Centric Management (CCM) and Customer Experience.
Stages of the customer experience
With over 13 years of experience we bring our customers to success through a customer-oriented and specialized methodology in the following areas:
- Customer Centric Management Leadership (CCML).
- Customer Centric Process Leadership (CCPL).
- Customer Centric Technology Leadership (CCTL).
- Customer Centric Talent Leadership (CCTalent).
- Customer Experience Management (CEM).
Our clients are SMEs and multinational companies across all industries and business models.
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